Author name: Robin Cantrill-Fenwick

Maintaining focus in the eye of the storm

Once the initial storm of Covid-19 closures and lockdown subsides, rapid and focused medium-term planning will be essential for the recovery of arts organisations. Here is a 5-step plan for getting on track. The Chief Executive of a major cinema chain was quoted recently as saying “families, couples, individuals are being tied up at home

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Tips for ticketed attractions: placing CRM at the heart of your reboot

This Insight was written in April 2020 and reflects the information and projections available at the time. In the midst of the Covid-19 pandemic, there’s a lot of uncertainty about the future.  One thing it’s fairly safe to assume is that we don’t really know how long we’re going to be on pause for.  A

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