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  • Analysis & Strategy
  • Advantage Dashboard
  • Uplift Earned Income
  • Insights
  • Contact

Segmentation – what, how and why

Segmentation & CRM | Tim Baker

Want to segment your customers but not sure where to start? This insight introduces three main forms of segmentation and explores the advantages of a ‘multi-dimensional’ segmentation driven by behavioural data.

Segmentation – what, how and why Read More »

Knowing the Score: Repertoire Scoring and Segmentation 

Admissions Pricing, Memberships, Subscriptions & Donations | Tim Baker

A simple repertoire scoring system is far more effective than a crystal ball for predicting the popularity of a programme, setting budgets and segmenting an audience.

Knowing the Score: Repertoire Scoring and Segmentation  Read More »

Seeing the future

Admissions Pricing | Tim Baker

Without a forecast, there’s no roadmap for reaching your sales target. How using the “four Ps of prediction” to start forecasting can help you maximise sales and income.

Seeing the future Read More »

Are you pricing dynamically?

Admissions Pricing | Tim Baker

Dynamic pricing is all the rage, but is just one tactic amongst many. How can organisations benefit by placing dynamic pricing in a wider context?

Are you pricing dynamically? Read More »

Marginal gains make more money

Admissions Pricing | Tim Baker

Even small adjustments in pricing can boost ticket sales and increase revenues.

Marginal gains make more money Read More »

Pricing Guidance for Family Events

Admissions Pricing | Tim Baker

This Guidance for Arts Organisations in Pricing Family Events was commissioned from Baker Richards by the Family Arts Campaign.

Pricing Guidance for Family Events Read More »

Multiply Your Members – Compton Verney

Admissions Pricing, Memberships, Subscriptions & Donations | Tim Baker

Offering different levels of membership can increase income. We worked with Compton Verney to sell thousands of additional memberships.

Multiply Your Members – Compton Verney Read More »

Behavioural Segmentation – The CBSO

Segmentation & CRM | Tim Baker

Is it possible to double the response rate you get from your direct marketing and save money at the same time?  An effective approach to segmentation does just that.

Behavioural Segmentation – The CBSO Read More »

Dynamic Pricing – Mayflower Theatre

Admissions Pricing | Tim Baker

Dynamic Pricing is an increasingly common revenue management technique. There are a wealth of articles out there discussing the ethics of the practice but on a more practical level how can you tell whether it is effective?

Dynamic Pricing – Mayflower Theatre Read More »

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Cultural scientists supporting cultural organisations and visitor attractions to grow earned income, understand & engage markets, and develop data-driven strategy.

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